Privacy Policy
How Scaled collects, uses, and protects your information.
Last updated: 1 July 2026
This Privacy Policy explains how Scaled ("we", "us", or "our") collects, uses, and protects information when you use our catering operations platform and website. By using Scaled, you agree to the practices described in this policy.
Information we collect
We collect information you provide directly, such as your name, email address, company details, and payment information when you register, subscribe, or contact us.
We also collect information automatically as you use the platform, including device data, IP address, browser type, and activity, through cookies and similar technologies.
How we use your information
We use the information we collect to provide and improve the platform, process payments and subscriptions, respond to your requests, send service and account notifications, and keep the service secure. We do not sell your personal information.
How we share information
We share information with service providers who help us operate the platform, such as payment processors, hosting providers, and email and messaging services, under agreements that require them to protect it. We may also disclose information where required by law or to protect our rights.
Cookies and tracking
We use cookies and similar technologies to keep you signed in, remember your preferences, and understand how the site is used. You can control cookies through your browser settings, though some features may not work without them.
Data retention
We retain your information for as long as your account is active and as needed to provide the service, comply with legal obligations, resolve disputes, and enforce our agreements.
Data security
We use technical and organizational measures designed to protect your information, including encryption in transit and access controls. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Your rights and choices
Depending on where you live, you may have rights to access, correct, delete, or export your personal information, or to object to certain processing. You can exercise these rights by contacting us using the details below.
International data transfers
We may process and store information in countries other than the one in which you live. Where we transfer information across borders, we take steps to ensure it receives an appropriate level of protection.
Children's privacy
Scaled is intended for businesses and is not directed to children under 16. We do not knowingly collect personal information from children.
Changes to this policy
We may update this Privacy Policy from time to time. When we make material changes, we will update the date at the top of this page and, where appropriate, notify you.
Contact us
If you have questions about this Privacy Policy or how we handle your information, contact us at contact@scaledprep.com.