Questions, Answered

From $40 a month, which covers one location and one team member. Each extra member is $10 a month up to 10 members, then $2 a month up to 60, then $1 a month up to 200, and each extra location is $25 a month. Every plan starts with a 14-day free trial, no card required.

Yes. Every plan starts with a 14-day free trial, and no credit card is needed to begin.

Every account includes the full platform: orders, prep, purchasing, scheduling, payroll, and equipment. You scale by locations and members, not by unlocking features.

Yes. Adjust members and locations at any time and your plan updates to match.

Pick a plan to keep going. Your data stays exactly where you left it, nothing is lost.

Yes. Pay annually and save 10% compared with paying month to month.

Yes. Cancellation takes place at the end of the billing cycle, so you keep full access until that cycle finishes.

No. Annual plans are not refunded for unused portions. Your access continues to the end of the term you paid for.

Scaled goes beyond order management: it automatically builds your weekly prep plan from approved events, grouping tasks, assigning work, balancing workloads, and helping your kitchen stay ahead.

The Smart Prep System is our revolutionary, patent-pending prep engine. It builds realistic prep schedules from staff availability, abilities, task timing, and order needs, merging the same task across events, scaling quantities to guest count, and assigning each task to the right chef.

Yes. Scaled merges the same prep task across events, scales it to the combined guest count, and gives managers a live view of progress across all orders, teams, and dates, so you can even judge capacity for last-minute bookings.

Yes. Tasks are matched to each chef’s skills, availability, and remaining time, and every task shows who completed it and when. Staff can also clock in and out from their phones, so hours are tracked automatically.

Yes. Payroll compiles into a report you can print or send to your accounting team, with tips and reimbursements allocated per event. Automatic email and SMS updates keep staff and clients informed.

No. Scaled is designed to be clean, user-friendly, and customizable to how your team already works, and every user can switch the interface to their preferred language, so kitchen, delivery, and event staff all work confidently.

Yes, every plan starts with a 14-day free trial, no credit card required. You can build real prep plans with your own orders before deciding.

You are not left to figure it out alone. Contact our team for assistance importing your existing menus, recipes, and client information so you can begin with the foundation of your operation already in place.

Both. Every account gets the whole platform, with scheduling, permissions, your own branding and reporting, whether you run one kitchen or many. As you grow, you add members and locations, not features.

Yes. One account covers every location, with shared libraries for recipes, ingredients, and equipment so there is no per-site list to maintain.

Yes. Every user can switch the interface to their preferred language, so kitchen, delivery, and event staff all work confidently.

Yes. Each person gets their own access at every location they work, area by area (orders, prep, purchasing, scheduling, payroll and more), with view-only and print options. Owners and Admins see everything.

Yes. Each person takes one slot, and one slot covers every location they work. Add slots at any time. A slot you remove stays usable until the end of the billing period, and the bill drops from the next one.