Guided onboarding
A setup wizard walks you through your branding, locations, and kitchen basics.
Contact us
Connect With Us
Questions about Scaled, want a walkthrough, or ready to get set up? Send a note and a real person will get back to you.
Or reach us directly
- Email contact@scaledprep.com
Getting Started
We help you get set up
You are not left to figure it out alone. We help set up the foundation of your operation with you.
In-app support
Reach our team from inside the app whenever you need a hand.
Help and FAQ
Clear answers to the common questions, always a click away.
How is Scaled different from other catering software?
Most catering software helps you manage orders. Scaled goes further by automatically building your weekly prep plan from approved events, grouping tasks, assigning work, balancing workloads, and helping your kitchen stay ahead.
What is different about our prep engine?
Our revolutionary prep engine is patent pending. Unlike other catering software, it builds realistic prep schedules from staff availability, abilities, task timing, and order needs, merging the same task across events, scaling quantities to the guest count, and assigning each task to the right chef.
Can Scaled handle multiple events at the same time?
Yes. Scaled merges the same prep task across events, scales it to the combined guest count, and gives managers a live view of progress across all orders, teams, and dates, so you can even judge capacity for last-minute bookings.
Will my team need extensive training?
No. Scaled is designed to be clean, user-friendly, and customizable to how your team already works, and every user can switch the interface to their preferred language, so kitchen, delivery, and event staff all work confidently.
Can I assign prep tasks to specific chefs?
Yes. Tasks are matched to each chef's skills, availability, and remaining time, and every task shows who completed it and when. Staff can also clock in and out from their phones, so hours are tracked automatically.
Does Scaled work for both small and large catering businesses?
Both. Every account gets the whole platform, with scheduling, permissions, your own branding and reporting, whether you run one kitchen or many. As you grow, you add members and locations, not features.
Can I try Scaled before subscribing?
Yes, every plan starts with a 14-day free trial, no credit card required. You can build real prep plans with your own orders before deciding.
Does Scaled integrate with other business tools?
Yes. Hours, tips, and reimbursements are tracked per event and compiled into a payroll report you can print or send to your accounting team. Automatic email and SMS updates keep staff and clients informed.
Every order. Every recipe. Every prep task. Aligned.
Patent-pending prep management for catering teams, from planning to production.
